Terms of service

Terms of Service Welcome to Pammi’s National Bakers. By accessing our website or placing an order with us, you agree to the following Terms of Service. 1. About Our Products Pammi’s National Bakers prepares and sells fresh bakery products, cakes, pastries, cookies, snacks, breads, beverages and other food products. Product images displayed on our website are for representation purposes. Since many of our products are handmade, the final product may have minor variations in colour, decoration, size or appearance. 2. Product Availability All products are subject to availability. We reserve the right to substitute or cancel an item if a particular product or ingredient becomes unavailable. Where appropriate, we will contact the customer regarding available alternatives. 3. Prices All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated. Prices may change from time to time without prior notice. The price applicable at the time an order is successfully placed will generally apply to that order. 4. Placing an Order When placing an order, customers must provide accurate information, including their name, phone number, delivery address and any relevant order instructions. The customer is responsible for reviewing their order before completing payment. An order is considered confirmed once payment has been successfully received and the order has been accepted by Pammi’s National Bakers. 5. Customised Orders For customised cakes and products, customers are responsible for providing accurate design instructions, names, messages, dates and other details. We will make reasonable efforts to follow the confirmed order specifications. Handmade products may have minor variations from reference images. 6. Payments Orders must be paid for using the payment methods made available on our website or otherwise communicated by Pammi’s National Bakers. We reserve the right to cancel an order where payment cannot be verified or where we reasonably suspect fraudulent activity. 7. Delivery Delivery times provided on the website or by our team are estimates and may be affected by traffic, weather, delivery conditions, high order volumes or other circumstances beyond our reasonable control. Customers must ensure that someone is available to receive the order at the provided address. For cakes and other temperature-sensitive products, customers should ensure that the product is handled and stored appropriately after delivery. 8. Food Allergies & Ingredients Our products may contain or come into contact with common allergens, including but not limited to milk, wheat/gluten, nuts, peanuts, soy and eggs. Customers with food allergies or dietary restrictions should contact us before placing an order. While we take reasonable precautions, we cannot guarantee that our products are completely free from allergens due to the nature of a bakery production environment. 9. Customer Responsibilities Customers agree to: ● Provide accurate order and delivery information ● Check their order before payment ● Follow appropriate storage instructions ● Collect or receive orders at the agreed time ● Use products responsibly and within their recommended shelf life 10. Website Content We make reasonable efforts to ensure that information on our website is accurate and up to date. However, occasional errors, omissions or inaccuracies may occur. We reserve the right to correct errors, update information and modify products, prices or availability at any time. 11. Intellectual Property All website content, including logos, photographs, product images, text, graphics, designs and branding belonging to Pammi’s National Bakers may not be copied, reproduced or used commercially without our prior written permission. 12. Website Use Customers must not use our website for unlawful, fraudulent or abusive purposes or attempt to interfere with the operation or security of the website. 13. Third-Party Services Our website may use third-party services for payment processing, delivery, analytics, communication or other functions. Use of such services may also be subject to the respective third party's terms and policies. 14. Limitation of Liability To the extent permitted by applicable law, Pammi’s National Bakers will not be responsible for losses arising from circumstances outside our reasonable control, including delivery delays, incorrect customer information, product unavailability or events beyond our control. Nothing in these Terms is intended to exclude any rights or protections that cannot legally be excluded under applicable law. 15. Changes to These Terms We may update these Terms of Service from time to time. The updated version will be posted on our website and will apply from the date of publication unless otherwise stated. 16. Contact Us For questions regarding these Terms of Service, please contact Pammi’s National Bakers through the contact information provided on our website. Pammi’s National Bakers Established 1940 Bathinda, Punjab, India